Refund Policy

At VERIDOMEXA, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

Eligibility for Refunds

To be eligible for a refund, please ensure the following:

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.
• The request for a refund must be made within 30 days of the initial purchase.

Refund Process

Once we receive your item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment.
• The credit will be processed within a certain amount of days, depending on your card issuer's policies.

Late or Missing Refunds

If you haven’t received a refund yet, please:

• Check your bank account again.
• Contact your credit card company, it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].